1.You can contact the customer service. for any question regarding the product.
2.Ask the question in English to get answer faster.
3.Keep your question short and to the point.
Guaranteed Safe Checkout
Specification:
Brand | ENGWE | Tire | 20*4in Fat Tire |
Model | EP-2PRO (2022 Version) | Battery Capacity | 48V 13Ah |
Frame | Aluminum | Color | Blue, Gray, Orange |
Disc Brake | Front / Rear Disc Brake | Mileage | PAS: 60-80km |
Rear Derailleur | Shiman0 7 speed | Motor Power | 750W ( Max Power: 850-900W ) |
Waterproof | IP2 | Recommended Speed | 25km/h |
Applicable Terrain | City, Mountain Road | Maximum Grade | 30° |
Suitable Height | 150-210cm | Charging Input Voltage | 110-220V |
Package Size ( cm ) | 97*46*80 | Charging Time | 5 Hours |
Bike Size( cm ) | 170*30*62 | Working Temperature | -20°~60° |
Folding Size( cm ) | 97*46*80 | Charger rated | 2A |
Gross Weight | 37.8 KG | Charger Output Voltage | 54.6V |
Net Weight | 28.8 KG | Tax | Tax Free |
Payload | 150Kg | Certificate | CE |
Package Including:
1 x ENGWE EP-2 (2022 Version) Electric Bike
1 x Charger ( EU Plug)
1 x User Manual
ENGWE global after-sales service customer service telephone:
French: +33 805980036
Service hours: 9 am - 6 pm Italian time
English: +1 8442007117
Service Hours: 9:00AM-6:00PM Western Time
A part of the review has been auto-translated.
Terrible customer service! Bike shipped without keys and is unusable. No way to contact them and they don't return email or chat. NEVER BUY FROM THEM! I'm out close to a grand
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
A part of the QA has been auto-translated.