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3.Keep your question short and to the point.
Questions:0/2000
TENGOO HV-02 Unisex 2 Zone Heating Vest 3-Gears Heated Jackets USB Electric Thermal Clothing Winter Warm Vest Outdoor Heat Coat Clothing
90
Shipping to: United States |
Express delivery: 7-12 business days |
Standard delivery: 15-25 business days
Guaranteed Safe Checkout
Free Gift
Shipping Policy
Return PolicyFree Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side. Final sales items or free gifts are not acceptable for a return. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier.We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment. Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
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Frequently Asked Questions
Q: Is it ok to wash the clothes?
A: Yes, remove the POWER BANK supply before washing.
Q: What type of battery is needed?
A: Please ensure that the used mobile power supply is a 5V/2A output with a USB port.
Q:
Why doesn"t the product work after I received it?
A:
Due to vacuum compression packaging, it may take a while to lay flat after opening the package before it can work properly.
Q: How to choose a size?
A:
The clothing is based on Asian sizing, which is typically
2-3 sizes smaller
than US/EU sizes. To ensure the perfect fit, please refer to the size chart below to find your correct size and its corresponding measurements.
Demission: cm
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Note:
1. Due to lighting effects, monitor brightness, contrast settings, etc,
there could be some slight differences in the color tone of the pictures and the actual item.
2. Please allow 1-2cm differences due to manual measurement, thanks.
3. How to turn on the power? Plug in the power bank. Press the switch of clothes for 3 or 4 seconds.
Specifications:
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Package Included:
1 x Heated vest(
No Power Bank Included
)
Warm Tips
:
1. If not used for a long time, please do not plug in a removable charger
2. Do not use high-temperature water or strong acid detergent.
3. Forbidden to use electricity for wet clothes, Please turn off the power and stop using it if the cloth is wet.
4. Use time depends on the capacity of the removable charge.
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