* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
Specification:
Model: T32 Product Name: Smart WiFi Video Doorbell Color: Black/White PIR Detection Range: 10M, 110u00b0 Sensor Type: 1/4"" Progressove Scam CMOS Image Sensor Effective Pixels: 1.0MP Image Sensor EFL: 3.6mm Image Sensor Aperture: F2.1 Night Sensor: Support IR-LED: 6*IR Light, 7M WiFi: 2.4G/5.8G Dual Band WiFi Maximum Rate: 40Mbps WiFi Distance: 150M(Empty straight line distance) Speaker: Built-in 8u03a9/1W TF Card: Support up to 128G Antenna: 3DBi*1, 433 Ant*1 Battery Type: Removable polymer lithium battery 18650*2 Battery Capacity: 5200mAh*2 Power Supply: DC 5V 1A Charge Current: 1A Standby Power: 2.2mW Operational Power Consumption: 1.1W Input Port: TF Card*1, Micro USB*1, Mic*1, PIR*1 Output Port: Speaker*1 Operation System: Android over4.3, iOS 9.X-10.X and above APP: Tuya Language: Chinese/English
Features:
1. 2.0 MP HD camera lens with 166 degree diagonal and 120 degree horizontal wide-angle 2. Support 3 types of wake-up: mobile phone remote fast wake-up; PIR motion detection, and call button press 3. Compatible with 5G & 2.4G Wi-Fi, supports Tuya APP and Smart Life APP 4. Optional 52 Chimes, you can choose different chimes according to your preferences 5. High-quality two-way intercom with noise cancellation 6. Support PIR human & motion detection, Real-time alarm push to the mobile phone 7. Night Vision day and night mode automatic switching, whether day or night, the image is visible 8. Waterproof in bad weather 9. Requires two 18650 batteries, Rechargeable Lithium batteries (optional) 10. When using AC/DC 12-24V input, please make sure the batteries are put inside the doorbell. AC/DC 12-24V is only used to charge batteries, not to power the doorbell directly.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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