* Estimated delivery times start from the date of shipment, excluding processing time.
* Actual delivery times may vary due to holidays, weather conditions, or customs delays.
Return items will be accepted within 40 days when is the date of receiving the goods. Customized items cannot be returned or exchanged. Items bought with an e-gift card are exchangeable only; refunds are not applicable.
Free Gift
Welcome to Roymall, your professional website for purchasing premium department store gifts. We highly value and appreciate your support, and we want to express our gratitude by adding an extra touch of excitement to your purchases. When you shop with us, you not only get to enjoy high-quality products that enhance your lifestyle, but you'll also receive an exclusive free gift with every order you place. Ready to explore our collection and find your perfect gifts? Browse our selection of premium department store items, place your order, and look forward to the excitement of your free gift arriving alongside your purchase.
Shipping Policy
We will work hard to deliver items to you after receiving your orders and make sure they arrive safely. Delivery details will be provided in your confirmation email.In most cases, orders are processed within 2 days.Under special circumstances, it will be delayed as follows: When you place an order on Saturday, Sunday or public holidays, it will be delayed for 2 days..Normally, it needs 5-7 working days (Monday to Friday) without being affected by flight delay or other environmental factors..Because our shipping service is worldwide so the delivery times will depend on your location so it may need a few times and please wait patiently if you are in remote districts or countries.
1. Return & Exchange Policy
We only accept items purchased from roymall.com. If you purchase from our local distributors or other retailers, you cannot return them on our side.Final sales items or free gifts are not acceptable for a return.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.After receiving return instructions from us, please package up your returned items and drop your package at the local post office or another courier. We will process your return or exchange item within 3-5 working days after we receive it. The refund will be processed and credited automatically to your original method of payment.No returns or exchanges can be accepted if the product was custom produced, including custom size, custom
color, or custom printed.Need more help, please contact us. service@roymall.com or Whatsapp: +447549870296
2.Refund Policy
You'll get a full refund or 100% store credit after we receive the returned package and check it. The refund will be processed and credited automatically to your original method of payment.Please note that shipping costs and any duties or fees are not refundable. The extra shipping costs are non-refundable once the package has been shipped. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.Once we received and confirmed your returned item, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.If you have any problems regarding the refund process, please contact us. service@roymall.com or Whatsapp: +447549870296
- Compact and Portable: The collapsible design of this electric kettle allows it to be folded down to a compact size, making it perfect for travel. Its small footprint ensures it fits easily in luggage without taking up much space, making it an ideal companion for business trips, vacations, and more.
- Pure Titanium Heating Plate: Equipped with a 99.9% pure titanium heating plate (TYPE #B ONLY), this kettle guarantees clean, fresh water every time. The titanium material inhibits bacterial growth, ensuring each boil produces pure and safe water without any metallic aftertaste.
- Safe and Heat-Resistant Silicone: Made from food-grade, thickened silicone, this electric kettle can withstand temperatures up to 350u00b0C. The material reduces deformation caused by heat, ensuring safe and reliable usage. Additionally, the silicone is odorless, ensuring your water remains uncontaminated by any unwanted smells.
- Intelligent Touch Control: Featuring a micro-computer intelligent touch control system, this kettle offers an easy and user-friendly interface. With three main functionsu2014boiling water, chlorine removal, and maintaining a constant temperatureu2014the touch control panel makes it effortless to operate and adjust settings.
- Precise Temperature Control: The kettle"s precise temperature regulation allows you to keep water at a consistent temperature for up to 8 hours, adjustable by a single degree between 40u00b0C and 90u00b0C. This feature is particularly useful for making baby formula when youu2019re on the go, ensuring water is always at the perfect temperature.
Tips:For questions about your order, place of delivery, product discount, taxation, delivery time, warranty, shipping, payment, exchange rate, and other questions unrelated to the product, please contact customer service.
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